Your terms and conditions of use

Please note that this page is only an example of terms and conditions and should not be relied on as a complete statement of the law. To understand your rights and obligations fully, study the relevant law or consult a solicitor.


Prices and Payment

All prices are in £ sterling and include UK VAT at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards. Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods. We do not charge your credit or debit card until we dispatch your order.


We only deliver within the mainland UK. We aim to deliver within 3 working days.

Delivery Costs

The delivery costs varies according to the product purchased.


All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.


You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.

After-Sales Services and Guarantees

  • Your hair straightener is guaranteed for two years from the date of purchase.
  • If your hair straightening iron is found to be defective in materials or workmanship within three months of purchase it will be replaced, if found to be defective in materials or workmanship within 24 months of purchase it will be repaired. 
  • The defective iron must be returned with its original packaging along with the proof of purchase and completed warranty card to the original place of purchase.
  • This warranty does not apply to irons showing signs of abuse, damage, or to parts which are not, in our judgement, faulty. Nor does it apply to irons, which have been tampered with, or repaired by anyone other than the manufacturer, or its authorized agent.
  • This warranty does not cover damage caused by normal wear and tear including chips, scratches, abrasions, discolouring or fading, use of improper voltage and current, misuse, abuse, negligence, disassembly and dropping.

We would respectfully request that you always retain your receipt or despatch note as proof of purchase for any warranty claim. We regret that no warranty claim can be considered without proof of purchase.


Customer Service

Any enquiries regarding the goods or services supplied should be made to:

HAIR2DAY Frost House, Woodhouse green, Thurcroft, Rotherham, S66 9AN

Tel. 01709 545863

You can e-mail, write, telephone or fax us with your enquiry.


HAIRDAY do not send unsolicited e-mails, marketing materials or disclose customer information to third parties.

When an order is placed HAIR2DAY need to obtain certain information, such as delivery address, e-mail address, contact telephone number, etc. This allows HAIR2DAY to process your order quickly and efficiently and also to contact the customer should there be any problems.

In accordance with the Data Protection Acts of 1984 and 1998, HAIRDAY follow strict security procedures in the storage and disclosure of information that customers have provided. Our security procedures mean that we may request proof of identity before we are able to disclose any information to you. By using this website, you consent to the collection and use of this information by HAIR2DAY

Statutory Rights

These Terms and Conditions do not affect any of your statutory rights.


WEEE Regulations:


The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment.  The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.


The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.


·         Recycling reduces the environmental and health risks associated with sending electrical goods to landfill. 


H2D Ltd is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.


Customers must return their like-for-like WEEE item to us within 28 days of purchasing their new item. Customers must cover the cost of returning their WEEE item.


Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.


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